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I recently engaged Five Star to remove and replace my tub/shower, and was exceptionally pleased with not only their work, but also their fair pricing and attention to detail. The rep, Austin, who came to do the quote, was the only rep so far who took the time to look at the intricacies of my bathroom and not just sell me on a product right away. Other companies glossed over or didn't even notice things that Austin did. So right from the get-go, I was leaning towards Five Star, but when the price came back more competitive for the services offered than other companies, it was a no brainer. Next step, Phil calls me - he's the owner. It is very seldom that you speak to the owner directly in my experience, let alone that he is the one who comes to take the detailed measurements. Great guy to work with, polite, flexible, etc. Now, materials are ordered, we just wait - 4-6 weeks I was expecting, but nope, materials arrived right at the beginning of week 4. Even better! Latch and his team who came to do the install were super polite, respectful of the space, and, as another reviewer mentioned, have great taste in music. I was definitely not singing along in the other room while they worked. The install took a day and a half, just what I expected, and the end result was amazing. I would definitely recommend Five Star of Albany for anyone needing a shower replacement above any of their competitors.
Debjani Ray-Majumder
2025-05-01
Trustindex verifies that the original source of the review is Google.
The team from Five Star Bath Solutions did a great job in remodelling for us, including converting a half to a full bathroom. They were very professional and took extra care to make sure the rest of the house was clean while they did the work.
Markos P
2025-04-29
Trustindex verifies that the original source of the review is Google.
From beginning to end, Latch was very transparent throughout whole process. Very neat cared about the house along with the work. He knew what he was doing paid attention to Detail and did a fantastic job in very fast timing. Highly recommend these guys. It’s hard to find good help these days this guy is the real deal.
Nancy Keenholts
2025-04-20
Trustindex verifies that the original source of the review is Google.
Owner Phil provided excellent suggestions and offered many options to remove our tub and install a beautiful and functional walk walk-in shower. His 2 installers completed the job in two full days at a reasonable cost. They were respectful to us and our home. Drop cloths covered our rugs from the entry to the stairs to the small second floor bathroom.
Gordon Hogben
2025-04-19
Trustindex verifies that the original source of the review is Google.
We were 100% satisfied with the work done by five star bath solutions of Albany!
A few items that we wanted fixed they came back promptly and took care of.
The installers were courteous and clean and very professional.
I would highly recommend them to anyone interested in tackling a complicated bathroom remodel.
The results speak for themselves!
Jennifer Borgos
2025-04-19
Trustindex verifies that the original source of the review is Google.
Very happy with my new bathroom. I just love it! The two gentlemen (Latchman & Kean) that performed the work were very professional, polite and very patient with my grandchildren. Highly recommend this company for any bathroom remodeling.
Gary Wager
2025-04-04
Trustindex verifies that the original source of the review is Google.
We had the kitchen and bathroom floors replaced recently - Latchman and Keen were very respectful to our home and responsive to our concerns. Everything was buttoned up beautifully - and now we are enjoying their wonderful work!!! Thank you Phil for sending Latchman as the lead, he is an excellent communicator. Highest recommendation. A++++++++++++
AnneSprinkles66
2025-03-15
Trustindex verifies that the original source of the review is Google.
5 Star Bath Solutions did a marvelous job converting my standard tub into this magnificent walk in shower.
Martie W
2025-03-02
Trustindex verifies that the original source of the review is Google.
Albany Five Star Bath Solutions is great! The sibling duo was kind, communicative, efficient, respectful of my budget and space, and thorough in their preparation for the work. (My shower needed to be replaced because it was leaking into my basement. 😣)
I loved the contractors who did the install too. They were respectful of the space, took their time to do things right, and very skilled! (I appreciated the pleasant music they played too, very "your fav grocery store" vibes, lol.) I appreciate that I can now stick suction cup hooks to the walls too!
All in all, I recommend them!
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Modern Bath Solutions
Reimagine Your Bathroom
Whether it’s time for a modern
update or your bathroom just isn’t meeting your needs, our full bath remodels
bring your vision to life with high-quality materials and expert
installation.
Personalized From Start to Finish
From design to delivery, we customize every detail—tile, vanities, tubs, and lighting—to fit your lifestyle and taste.
