What Our Customers Are Saying
Real Reviews. Real Results. Real Satisfaction.
At Modern Bath Solutions, we don’t just remodel bathrooms—we build trust. From one-day shower conversions to full-scale remodels, our customers love the speed, service, and stunning results we deliver. But don’t take our word for it—see what homeowners across Toms River are saying.
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I recently engaged Five Star to remove and replace my tub/shower, and was exceptionally pleased with not only their work, but also their fair pricing and attention to detail. The rep, Austin, who came to do the quote, was the only rep so far who took the time to look at the intricacies of my bathroom and not just sell me on a product right away. Other companies glossed over or didn't even notice things that Austin did. So right from the get-go, I was leaning towards Five Star, but when the price came back more competitive for the services offered than other companies, it was a no brainer. Next step, Phil calls me - he's the owner. It is very seldom that you speak to the owner directly in my experience, let alone that he is the one who comes to take the detailed measurements. Great guy to work with, polite, flexible, etc. Now, materials are ordered, we just wait - 4-6 weeks I was expecting, but nope, materials arrived right at the beginning of week 4. Even better! Latch and his team who came to do the install were super polite, respectful of the space, and, as another reviewer mentioned, have great taste in music. I was definitely not singing along in the other room while they worked. The install took a day and a half, just what I expected, and the end result was amazing. I would definitely recommend Five Star of Albany for anyone needing a shower replacement above any of their competitors.
Response from the owner 09:02 11 May 25
Hi Paul, thank you for sharing your positive experience with us. We're thrilled to hear that our team's attention to detail, fair pricing, and efficient work met your expectations. Your recommendation means a lot to us. Thank you for choosing Five Star Bath Solutions! 
The team from Five Star Bath Solutions did a great job in remodelling for us, including converting a half to a full bathroom. They were very professional and took extra care to make sure the rest of the house was clean while they did the work.
Response from the owner 10:21 04 May 25
Thank you for your positive feedback, Debjani. We're pleased to hear that our team's professionalism and attention to cleanliness met your expectations during your bathroom remodel. Your satisfaction is our top priority at Five Star Bath Solutions. 
From beginning to end, Latch was very transparent throughout whole process. Very neat cared about the house along with the work. He knew what he was doing paid attention to Detail and did a fantastic job in very fast timing. Highly recommend these guys. It’s hard to find good help these days this guy is the real deal.
Response from the owner 15:35 30 Apr 25
Hi Markos, we appreciate your positive feedback and recognition of Latch's dedication to quality and detail. Your recommendation means a lot to us at Five Star Bath Solutions. Thank you for choosing our services! 
Owner Phil provided excellent suggestions and offered many options to remove our tub and install a beautiful and functional walk walk-in shower. His 2 installers completed the job in two full days at a reasonable cost. They were respectful to us and our home. Drop cloths covered our rugs from the entry to the stairs to the small second floor bathroom.
Response from the owner 18:36 20 Apr 25
Hi Nancy, we're pleased to hear that you found our suggestions and options helpful for your bathroom remodel. It's great to know that our team was able to complete the job efficiently and respectfully. Thank you for choosing Five Star Bath Solutions for your bathroom transformation. 
We were 100% satisfied with the work done by five star bath solutions of Albany!A few items that we wanted fixed they came back promptly and took care of.The installers were courteous and clean and very professional.I would highly recommend them to anyone interested in tackling a complicated bathroom remodel.The results speak for themselves!
Response from the owner 18:36 20 Apr 25
Thank you for your review, Gordon. We're pleased to hear that you're satisfied with our work and professionalism. We strive to deliver top-notch bathroom remodeling solutions, and it's wonderful to know we hit the mark for you. 
Very happy with my new bathroom. I just love it! The two gentlemen (Latchman & Kean) that performed the work were very professional, polite and very patient with my grandchildren. Highly recommend this company for any bathroom remodeling.
Response from the owner 18:36 20 Apr 25
Hi Jennifer, we're pleased to hear that you're enjoying your new bathroom and had a positive experience with our team. Thank you for choosing Five Star Bath Solutions for your bathroom remodeling needs! 
We had the kitchen and bathroom floors replaced recently - Latchman and Keen were very respectful to our home and responsive to our concerns. Everything was buttoned up beautifully - and now we are enjoying their wonderful work!!! Thank you Phil for sending Latchman as the lead, he is an excellent communicator. Highest recommendation. A++++++++++++
Response from the owner 15:01 04 Apr 25
Thank you for your high recommendation and positive feedback. We're pleased to hear that you're enjoying your newly remodeled kitchen and bathroom floors. Our team always strives to be respectful and responsive. We appreciate your acknowledgment of their hard work. 
5 Star Bath Solutions did a marvelous job converting my standard tub into this magnificent walk in shower.
Response from the owner 23:14 15 Mar 25
We're happy to hear that you're enjoying your new walk-in shower. Thank you for choosing Five Star Bath Solutions for your bathroom remodeling needs. 
Albany Five Star Bath Solutions is great! The sibling duo was kind, communicative, efficient, respectful of my budget and space, and thorough in their preparation for the work. (My shower needed to be replaced because it was leaking into my basement. 😣)I loved the contractors who did the install too. They were respectful of the space, took their time to do things right, and very skilled! (I appreciated the pleasant music they played too, very "your fav grocery store" vibes, lol.) I appreciate that I can now stick suction cup hooks to the walls too!All in all, I recommend them!
Response from the owner 00:40 03 Mar 25
Hi Martie, we're so pleased to hear about your positive experience with our team and that you're enjoying your new shower. Your recommendation means a lot to us. Thank you for choosing Five Star Bath Solutions! 